Barcodes Overview
Using Barcodes in Your Dispensary
Barcodes help you quickly identify and input products and inventory items using a scanner instead of typing in names manually. Our system supports two standard barcode types: UPC and EAN.
UPC (Universal Product Code) – a 12-digit barcode commonly used in retail worldwide.
EAN (International Article Number) – a 13-digit barcode standard used globally.
Both UPC and EAN barcodes can be scanned into the system to speed up inventory and fulfillment workflows.
Barcode Scanners (Hardware Recommendations)
You can use any standard barcode scanner that connects to your computer or mobile device.
Here are some reliable options available on Amazon:
How Barcodes Work with Our System
Internal Barcodes (System-Generated)
When you add items like inventory, products, or formulas into the system, it generates internal barcodes that include lot numbers. You will need to download and print the barcodes and affix to your products.
Quickly find an item when fulfilling an order
Scan items when adding or modifying inventory
Reduce manual entry errors
Scanning these barcodes will automatically populate the active input field, just like typing the name manually.
Supplier Product Barcodes
For supplier products, you can enter barcodes in two ways:
Type the barcode number into the UPC or EAN field
Scan the barcode with a barcode scanner while on the suppliers' product details page — the system will auto-fill the field for you
Supplier barcode fields are available on the product record once you have added a Supplier Product to that product in the system.
Typical Barcode Workflows
Inventory Receiving / Stock Updates
Open the inventory adjustment or add inventory screen
Scan the internal or supplier barcode for the item
if you scan the internal barcode it will choose the lot number of the barcode you are scanning
if you scan a supplier products barcode, it will choose that product, but will not have any information about the lot number
Enter quantity and lot information as needed
Fulfilling an Order
Go to the order in the system
Click on Fulfill
Scan the barcode on the item or label
the system will highlight the item in the formula/order. You can change this color under inventory settings.
If the item is not in the order, a message will appear alerting you that the item does not appear in the order
The system pulls up the matching item
Confirm and complete the fulfillment
Adding or Editing Supplier Products
Navigate to the product’s supplier section in the Product Record
Open the add/edit supplier product dialog (refer to the attached image)
Scan or enter the UPC# or EAN#
Save the product barcode information
The image below shows where these fields appear when adding a supplier product:
Best Practices
Ensure your scanner is focused on the barcode and held steady
When scanning EAN codes (13 digits), some scanners omit the leading zero — check scanner settings if codes are not matching exactly
Keep consistent barcode formatting in your system so scans match inventory records
Use consistent barcode label printing for internal inventory if you generate your own labels
Need Help?
If scanning does not behave as expected (e.g., the barcode doesn’t populate the field):
Verify the cursor is active in the input field before scanning
Try scanning into a text editor to ensure the scanner is working
Check that the barcode type (UPC or EAN) matches what you are entering
If the problem persists, contact support with details of your scanner and barcode type.
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