Herb Products are custom products that you create using single herbs and/or premix formulas. This import process allows you to bulk upload multiple herb products at once using a CSV file. You may also create herb products manually if preferred.
Navigate to:
Admin > Settings > Data > Import New Data > Herb Products
You can import herb products by using the provided sample CSV file.
Download the Sample File
Open the file on your computer
Fill in the required (mandatory) fields
Save the file
Upload the file to add the herb products to your dispensary
The following fields are required for each herb product to import successfully.
SKU#
Name
Status
Selling Price
Herb Type
Name Type
Herbs
Herbs Quantity
Price Type
Weight Qty
Weight Price
Detailed explanations for each field are provided below.
An alphanumeric identifier for the product.
Required
The name of the herb product.
Required
The product status. Only the following values are accepted (must be written exactly):
Publish
Published
Pending Review
Draft
Required
The shipping weight of the product. This is used to calculate shipping costs.
Optional
The brand associated with the product.
Optional
The supplier associated with the product.
Optional
A description of the herb product.
Optional
The category used to organize the product.
To assign multiple categories, separate them using |
Example: Abc Cat | Xyz Cat
If the category does not already exist, it will be created automatically
Note:
If no category is assigned, practitioners will only be able to find the product by searching.
Optional
This field is currently required but not used.
You must enter a value for now, but pricing is controlled through fixed or variable pricing instead.
Required (temporary)
A direct URL to an image of the herb product. The system will automatically import the image into your dispensary.
Optional
The herb type must already exist in your dispensary and must match exactly as shown in Ingredient Type Settings.
Accepted values (case-sensitive, pluralization required):
Raw
Granules
Tinctures
Concentrates
For example, entering granule will fail because it does not match Granules.
Required
Defines which naming convention is being used for the herbs listed.
Accepted values (case-sensitive):
Pin Name
Latin Name
Chinese Name
English Name
For example, entering pinyin will fail; you must enter Pin Name.
Required
Enter the herb or premix formula name exactly as it appears in your dispensary.
Important rules:
The name must match the selected Name Type
The value is case-sensitive
You may include premix formulas, not just single herbs
To add multiple herbs, separate them with |
Example:
Gan Cao|Dang Gui|Bai Shao
Required
Enter the quantity for each herb listed in the Herbs field.
Quantities must match the order of the herbs
Use | to separate multiple values
Example:
9|10|8
Required
Defines how the product is priced.
Accepted values:
Fixed
Variable
Variable pricing uses the price per gram from your herb or premix data
Required
Used only for Fixed Pricing.
Enter the weights or volumes you want to sell, separated by |.
Example:
100|250
The system will automatically scale ingredient quantities based on the formula’s ratio or percentage when different sizes are ordered.
Required for Fixed Pricing
Used only for Fixed Pricing.
Enter the price corresponding to each value in Weight Qty, separated by |.
Example:
35|55
This means:
100ml → $35.00
250ml → $55.00
Required for Fixed Pricing
Ensure all herbs and premix formulas already exist in your dispensary before importing
Match spelling, case, and naming conventions exactly
Use the sample file as a starting point
Double-check Fixed vs Variable pricing rules before uploading
If your import fails or a product does not appear as expected, contact support and include:
The CSV file you uploaded
Any error messages shown during the import
We’re happy to help.