How to Upgrade or Downgrade Your Subscription

You can upgrade or downgrade your subscription at any time from your account. All subscription changes are managed securely through Stripe, our payment provider.

Steps to Change Your Subscription Plan

1. Log in to your account

2. Navigate to Settings

3. Click Update Subscription

You will be redirected to the Stripe customer portal, where you can manage your subscription and billing details.

Upgrading or Downgrading in Stripe

Once you are in the Stripe interface:

1. Locate your active subscription

2. Select the option to Change Plan

3. Choose the plan you want to upgrade or downgrade to

4. Confirm your selection

Stripe will automatically apply the plan change based on your billing settings.

What Happens When You Change Plans

• Upgrades typically take effect immediately

  • You may be charged a prorated amount for the remainder of the billing cycle

• Downgrades usually take effect at the end of your current billing period

• Your data and account settings remain unchanged

• Feature access will adjust based on the selected plan

Important Notes

• All plan changes must be completed through Stripe

• We are unable to modify subscriptions on your behalf

• Only the account owner or an admin with billing permissions can change plans

• Available plans and pricing are shown directly in the Stripe portal

Need Help?

If you do not see the plan you expect, or encounter an issue updating your subscription, please contact support and include:

• Your account email

• The plan you are trying to switch to

• Any error message you are seeing

We’ll be happy to assist.