How to Cancel Your Subscription

You can cancel your subscription at any time directly from your account. Subscription management is handled securely through Stripe, our payment provider.

Steps to Cancel Your Subscription

1. Log in to your account

2. Navigate to Settings

3. Click Update Subscription

You will be redirected to the Stripe customer portal, where all billing and subscription actions are managed.

Canceling in Stripe

Once you are in the Stripe interface:

1. Locate your active subscription

2. Click Cancel Subscription

3. Confirm the cancellation when prompted

Your subscription will be canceled according to your current billing period.

What Happens After Cancellation

• Your subscription will remain active until the end of your current billing cycle

• You will not be charged again after cancellation

• No data is deleted when you cancel

• Access may be limited or downgraded once the billing period ends, depending on your plan

Important Notes

• All billing changes (cancel, update payment method, upgrade/downgrade) must be completed through Stripe

• We do not have the ability to cancel subscriptions on your behalf

• If you do not see the Update Subscription option, ensure you are logged in as the account owner or admin

Need Help?

If you experience issues accessing the Stripe portal or have billing questions, please contact support and include:

• Your account email

• A brief description of the issue

We’re happy to help.