Navigate to Admin → Settings → Orders → Payment Methods → Credit Configuration to manage credits and markup behavior.
Credits are generated when practitioners apply markups to orders.
The markup amount is automatically stored as credits.
Credits can be used to:
Pay for future orders, or
Be redeemed as cash or check.
Practitioners may request a payout from their available credit balance by navigating to Practitioner Account → Settings → Payments.
To request a withdrawal:
Enter the amount to withdraw.
Click Submit.
Important rules:
Practitioners cannot request more than their available credit balance.
Once a withdrawal request is submitted, the requested amount is immediately removed from the available balance and can no longer be used to pay for orders.
Withdrawal requests appear under the Withdrawal Requests tab.
Each request is also visible in the Practitioner Profile.
Requests are sent to the dispensary admin and listed in the Credit Requests section.
An admin notification is generated, and optional sound alerts can be enabled to notify you of new requests.