Account
Manage Add-Ons
How to Manage Subscription Add-Ons Subscription add-ons allow you to extend your account with additional capacity and features. You can add or remove add-ons at any time directly from your account settings. How to Access Add-On Management Log in to ...
Upgrade or Downgrade Subscription
How to Upgrade or Downgrade Your Subscription You can upgrade or downgrade your subscription at any time from your account. All subscription changes are managed securely through Stripe, our payment provider. Steps to Change Your Subscription Plan Log ...
Cancel Subscription
How to Cancel Your Subscription You can cancel your subscription at any time directly from your account. Subscription management is handled securely through Stripe, our payment provider. Steps to Cancel Your Subscription Log in to your account ...
Change Password
Password Update go to Admin > Settings > Accounts > Change Password Instructions to Change Password You can update your admin password by entering the existing password, a new password, and verifying your new password. If you forgot your existing ...
Dispensary Address
Dispensary Address Go to Admin > Settings > Account > Address This is the address of your dispensary and will be used as the default address. If you are generating real time shipping rates and labels, this address will be used as the senders address. ...
Popular Articles
Admin Notifications
Admin Notifications Admin notifications alert you to important activity within your dispensary. Notifications appear in the top navigation bar as a bell icon, with a number indicating how many unread notifications you have. Notification Types The ...
Dashboard Settings
Admin Website Dashboard Navigation: Admin > Settings > Admin Website Overview The Admin Dashboard displays informational widgets that help you manage and monitor your dispensary at a glance. You have full control over which dashboard widgets are ...
Add a Custom Product
Add a Custom Product Steps to Add a Custom Product Navigate to Admin → Products → Add New Product. Step 1 – Enter the Product SKU Enter a unique SKU for the product. Step 2 – Set the Product Status By default, the product status is set to Publish. ...
View Product List
View Product List To view all products in your dispensary, go to: Admin > Products Product Types There are two types of products in the system: 1. Simple Products Do not require ingredients from your catalog Ready-made items that can be shipped or ...
View Orders
Orders Module Overview Navigation: Go to Admin > Orders The Orders module is where all orders placed by practitioners or patients are managed. Once an order is submitted, it will appear in this section until it is completed, cancelled, or archived. ...