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The Patient Website, also referred to as the Patient Portal, allows patients to manage their account information, pay for orders, and place refill orders that have been made available to them by their practitioner.
Use the links below, replacing yourwebsitename with your dispensary’s URL:
If the patient website links are not working, it usually means the Patient Portal is not enabled on your account.
Go to Admin → Settings → Manage Add-Ons
Select Patient Portal
Add it to your subscription
Even if the Patient Portal is included in your subscription, it may be turned off in settings.
Go to Admin → Settings → Patient Website Settings
Toggle the Patient Website setting to ON
Save your changes
Once enabled, patients can:
Log in to their account
Verify and complete their registration
View their dashboard
Pay for pending orders
Order available refills
Manage basic account information (depending on settings)
For a detailed walkthrough of patient functionality, workflows, and permissions, refer to the Patient Website Help Section.
The Patient Website improves convenience for patients while reducing administrative work for practitioners and dispensary staff.