Deleting an ingredient is a two-step process designed to prevent accidental removal.
Go to Admin > Ingredients
Locate the ingredient you want to remove
Click the Delete button in the Action column
After clicking Delete, the ingredient is moved to the Trash. At this stage:
The ingredient is no longer active in the dispensary
It has not been permanently deleted
It can still be restored if needed
To completely remove an ingredient from your dispensary:
Open the Trash at the top of the Ingredients page
Locate the ingredient
Delete it from the Trash
Only after this step is the ingredient fully removed from the system.
Deleting an ingredient that has been:
Used in previous orders
Included in custom products
Referenced in existing formulas
can cause issues with historical records, reporting, and fulfillment.
Best practice:
Instead of deleting an ingredient, change its status (for example, to Draft or Pending Review). This removes the ingredient from active use while preserving data integrity.
Using the Trash provides a safeguard against accidental deletion, but adjusting an ingredient’s status is usually the safest approach.