Modifying inventory is a routine task used to keep inventory levels accurate over time. When we refer to inventory, we are referring only to the quantity you have on hand for items already in your catalog.
This process does not add new herbs, formulas, or products. It only adjusts the quantities of existing items.
Navigate to:
Admin > Settings > Data > Update Existing > Inventory
Over time, inventory values for single herbs and premix formulas can become inaccurate due to:
Small quantities being dispensed repeatedly
Estimated quantities entered during receiving
For example, a “100 g” bottle may actually contain 103 g or 105 g
Spillage
Human error
For accuracy, it is recommended to perform a full inventory count at least twice per year and update the system with the correct values.
Inventory modifications are applied by:
Exporting your current inventory
Updating quantities in a CSV file
Uploading the file back into the system
The system will automatically increase or decrease inventory values based on the updated quantities you provide.
Go to:
Admin > Settings > Data > Export > Inventory
Download the CSV file containing your current inventory
We strongly recommend downloading the file twice so you have a backup
Choose the appropriate options before downloading:
Item Type
Herb Type
Name Type
Download the CSV file and open it using Excel or a similar spreadsheet program.
Note: Apple Numbers is not supported.
If you did not download the file twice in Step 1, create a copy now before making any changes. This allows you to restore the original file if needed.
In the CSV file:
Update the inventory quantities to reflect your correct counts
Do not change the Herb/Product ID
Ensure the correct ID remains paired with the correct item name
Important rules:
Inventory values may be increased or decreased
Inventory values may be set to 0
Inventory values cannot be negative
Save your work frequently and do a final save when finished
Go to:
Admin > Settings > Data > Import > Existing Data > Modify Inventory
Select the updated CSV file from your computer
Click Review
The system will analyze the file for errors
Scroll to the bottom of the screen and complete the upload process
After uploading, verify that the changes were applied correctly.
You can check:
Inventory History
Admin > Inventory > Inventory History
View all inventory adjustments made by the upload
Inventory Levels
Admin > Inventory > Inventory Levels
Confirm that quantities match your CSV file
Best practice:
Check 5–10 items to confirm accuracy
Remember that total inventory equals the sum of all lot numbers for each item
Review lot numbers to ensure they are correct
Always keep a backup of your export file
Never modify system-generated IDs
Perform inventory counts regularly
Use bulk updates for audits; manual updates for daily receiving
If your inventory update does not apply as expected, contact support and include:
The CSV file you uploaded
A description of the issue
Any error messages shown during review
We’re happy to help.