Supplier Products represent the items you purchase from your suppliers, such as single herbs or premix formulas. Importing supplier products allows you to create purchase orders and track supplier-specific SKUs, pricing, and product details.
Before importing, you will need product data from your suppliers and must ensure suppliers already exist in your dispensary.
Navigate to:
Admin > Settings > Data > Import New Data > Supplier Products
Before starting the import:
Contact each supplier and request their product list in Excel or CSV format
Ask for the following key information:
SKU#
Product Name
Total weight or volume
Product price
Optional but helpful fields include:
Barcode (UPC / EAN)
Brand
MSRP
Shipping weight
Adding supplier products allows you to:
Match supplier items to your internal herbs or premix formulas
Create and manage purchase orders
Track supplier-specific SKUs and pricing
For more information on purchase orders, see the related help article.
Before importing, the supplier must already exist in your dispensary.
Go to Admin > Lists > Supplier
Locate the supplier in the list
Copy and save the Supplier ID — you will need this for the CSV file
Determine whether the supplier sells:
Single Herbs
Premix Formulas
Or both
This guide focuses on single herbs, but the process is identical for premix formulas.
Export your existing single herbs from the system.
This export contains the Herb ID, Herb Name, and Herb Type, which are required to match supplier products correctly.
Go to Admin > Settings > Data > Import New Data > Supplier Products
Click Download Sample File
Open the CSV file on your computer
The following fields may appear in the supplier product import file:
Herb ID
Herb Name
Herb Type
Item Type
Name of Product
Supplier SKU#
Brand Name
Supplier ID
UPC#
EAN#
Selling Price
MSRP
Shipping Weight
Weight / Volume
Measurement Type
Not all fields are required. To successfully add a supplier product for a single herb, you must enter:
Herb ID
Herb Name
Herb Type
Name of Product
Supplier SKU#
Supplier ID
Selling Price
Weight / Volume
Measurement Type
The Herb ID, Herb Name, and Herb Type should be copied directly from your Single Herb export file to avoid errors.
Follow these steps to complete the file:
Copy Herb ID, Herb Name, and Herb Type from your herb export into the supplier product CSV
Enter the supplier’s product name that corresponds to each herb
Enter the supplier’s SKU#
Enter the brand name (optional)
Enter the Supplier ID
If the file contains only one supplier, you can copy this value down the entire column
Enter UPC and/or EAN numbers (optional)
Enter the price you pay for the product in the Selling Price column
Enter the MSRP (optional)
Enter the shipping weight (optional)
Enter the weight or volume number only (e.g., 500)
Enter the measurement type:
g
kg
ml
oz
Save the completed CSV file
Go to Admin > Settings > Data > Import New Data > Supplier Products
Upload the file
Once uploaded, the supplier products will be linked to your herbs and available for purchase orders.
After importing supplier products:
You can create purchase orders using supplier-specific items
Supplier pricing and SKUs will be available during ordering
You can manage supplier products alongside inventory and purchasing workflows
Always copy Herb IDs directly from the system export
Confirm Supplier IDs before uploading
Use exact measurement types (g, kg, ml, oz)
Start with one supplier per file if possible to reduce errors
If you encounter issues importing supplier products, contact support and include:
The CSV file you uploaded
The supplier name
Any error messages shown during import
We’re happy to help.